FIELD NOTE7 min read
The reliability unit is the system, not the model
Why benchmark scores keep failing to predict operational performance in real healthcare workflows.
Read → By invitation
The Strategic Insights Circle
A closed practice for the executives, partners, and investors ConverGen works with directly. Curated reads, interactive briefings, and the Digital Operations Advisor, focused on signal, not volume. This page is shared by invitation; if you have reached it, someone meant for you to.
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BRIEFINGInteractive
Silent AI inside your insurance tower
AI-related losses may already trigger MPL, cyber, E&O, and crime policies never priced for the exposure.
Read →ANALYSIS9 min read
From software purchases to labor management
The vocabulary shift healthcare leaders haven’t made yet, and why it changes governance.
Read →SIGNALLive
Generative-AI exclusions are tightening
Standard commercial general liability forms are beginning to remove silent coverage. What it means.
Read →A representative sample. Members receive new material as the landscape shifts, typically a handful of pieces a month, chosen for relevance over recency.
Digital Operations Advisor
Curated intelligence, on demand
Members also reach the Digital Operations Advisor directly: an agentic advisor tuned to filter signal from noise across AI, digital labor, regulation, and healthcare operations.
Membership follows a conversation.
We extend the Circle to people we are already working with. The natural first step isn’t an application. It is a briefing.
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